Privacy Policy

Booked Right Pro LLC (“Booked Right Pro,” “BRP,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit bookedrightpro.com, contact us, book a Follow-Up Audit, or use our services.

Information We Collect

Depending on how you interact with us, we may collect:

• Contact and business information, such as your name, business name, email address, phone number, website, service area, and the information you provide about your business.

• Booking and inquiry information, such as your requested appointment time and the details you share when requesting an audit or asking us a question.

• Service information, such as information needed to configure, monitor, support, and report on agreed lead-follow-up workflows.

• Technical and usage information, such as your browser, device, approximate location, pages visited, and interactions with our website. Wix and any analytics or site tools enabled on the website may collect some of this information through cookies or similar technologies.

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Please avoid sending sensitive personal information through our website forms or email unless we specifically ask for it.

Information We Process for Our Clients

When we provide lead-follow-up services, a client may authorize us to process information about that client’s customers or prospects. This may include names, phone numbers, email addresses, inquiry details, and information about follow-up activity.

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We use this information to provide the agreed services and follow the client’s instructions. The business that collected the information is responsible for its own privacy notices and for responding to requests about its customer information. If you are a customer or prospect of one of our clients, please contact that business directly with questions about your information.

How We Use Information

We may use information to:

• Respond to inquiries and communicate with you.

• Schedule and conduct Follow-Up Audits.

• Set up, operate, monitor, and support services you request.

• Send service-related messages, updates, and reports.

• Maintain, troubleshoot, and improve our website and services.

• Protect our business, website, clients, and users.

• Meet legal, accounting, and recordkeeping requirements.

How We Share Information

We may share information with service providers that help us operate our website and deliver our services.

 

Depending on the service or configuration, these providers may include:

• Wix, for website hosting and website features.

• Google, for appointment booking, calendar, and meeting services.

• GoHighLevel, for customer relationship management and agreed follow-up workflows.

• Phone, email, SMS, telecommunications, and other technology providers used to deliver an agreed service.

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These providers may process information on our behalf to perform their services. We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer.

We do not sell website visitor contact information or client customer lists for money.

Calls, Email, and Text Messages

We may contact you by phone, email, or text about an inquiry, appointment, service, or other communication you requested. Message and data rates may apply to text messages. Message frequency varies.

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If you no longer want to receive marketing messages from BRP, you can reply STOP to a BRP marketing text or use the unsubscribe link in a marketing email, when provided. You may still receive necessary service or transaction messages. If you receive a message from one of our clients through a client workflow, contact that business about its communications.

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For client services, the client is responsible for ensuring it has the permissions and consents required for its communications. BRP configures and operates agreed workflows according to the client’s instructions and the service agreement.

Cookies and Similar Technologies

Our website and its providers may use cookies or similar technologies to operate the site, remember preferences, help protect the site, and understand website usage. You can manage cookies through your browser settings. Blocking some cookies may affect how parts of the website work.

Data Retention and Security

We keep information for as long as reasonably needed for the purposes described in this policy, to provide services, meet legal or business requirements, resolve disputes, and enforce agreements. Client service information is also handled under the applicable service agreement.

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We use reasonable safeguards designed to protect information. No website, email, or electronic storage method can be guaranteed to be completely secure.

Your Choices and Privacy Requests

You may contact us to ask about, correct, or request deletion of information you have provided to BRP. We will review requests under applicable law and any relevant service agreement. Some information may need to be retained for legal, security, accounting, or service-related reasons.

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To submit a privacy request, email jack@bookedrightpro.com. If your request concerns information held by one of our clients about its customers or prospects, please contact that business directly.

Children’s Privacy

Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Third-Party Websites and Services

Our website may link to websites or services operated by others. Their privacy practices are governed by their own policies, and we encourage you to review those policies.

Changes to This Policy

We may update this Privacy Policy as our website, services, or practices change. We will post the updated version on this page and revise the effective date above.

Contact Us

For questions about this Privacy Policy or a privacy request, contact:

Booked Right Pro LLC
Email: jack@bookedrightpro.com
Phone: (603) 506-4311